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Field

Description

Required

Display as

Enter the display name for the connection. If you will be creating multiple connections, ensure the name readily identifies the connection. The name displays in the application, and you can use it to search for the connection and filter lists.

If you do not add a display name, the connection will automatically be assigned a default name. 

Optional

UNC Path

Enter the UNC path for the connector. The UNC path will be to a folder at least 1 level off the root of the server, for example: \\<server name>\<folder on server> 

You can also use the server IP address, for example: \\<ipaddress>\<folder on server> 

You can locate the information by going to Windows>Control Panel>System and Security>System.

Required

User Name

Enter the user name for the administrator account. You should leave this field blank if you are using integrated authentication.

This needs to be an account with authority to access the content you will to process.

*When creating a NFS connection with a UNC Path containing unicode characters (i.e. \\test\あああ), User Name and Password are REQUIRED.

Optional*

Password

Enter the password for the administrator account. You should eave this field blank if you are using integrated authentication.

*When creating a NFS connection with a UNC Path containing unicode characters (i.e. \\test\あああ), User Name and Password are REQUIRED

Optional*

NFS Connection Troubleshooting for Microsoft Windows

When SkySync is running on Microsoft Windows, there are some nuances that may affect creating an NFS connection.

Multiple NFS Connections

You cannot create multiple connections to the same location UNC path when SkySync is running on Windows. The connection creation will fail for the second connection because the SkySync application uses an underlying Windows mechanism that requires unique names for each connection. If multiple connections to the same location are needed, a workaround is to use the domain name in the UNC path for one connection and the IP address in the UNC path for the second connection.

Failed Connection Tests after Correcting Username or Password

There is an underlying Microsoft Windows issue that can cause issues when creating NFS connections. If an attempt is made to create a new NFS connection using an invalid username/password. The connection test will fail, which is expected behavior. Immediately entering the correct username/password may still result in a failed connection test even though it should pass. To prevent this issue, wait about 15 seconds after entering the correct username/password before running the connection test. The extra time allows Windows time to clear out the incorrect credentials and recognize the correct ones that were provided.