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In this situation, you have several options:
Select a different user: Maybe Depending on what you selected the need the scan to do, you may need to select a different user. Read-only access is sufficient for scanning and classifying content, but Move actions will fail for read-only or disable user by mistake. Simply select a different user to continue unimpededusers. For some platforms, you can’t create a data source using a disabled user.
Update the user within the platform: Someone may be able to log into the platform and update the user.
Continue with the selected user: The scan may perform properly with the selected user. You can attempt to continue with the selected user.
Note that different platforms treat read-only and disabled users differently. For example, some platforms will throw an error when SkySync tries to access the content on a As noted above, read-only access is sufficient for scanning and classifying content, but if a policy uses a Move action, the action will fail since a read-only user account doesn’t have sufficient access to move content on the platform. Below is an example of scan results for a Box data source set up to impersonate a read-only user. This prevents the scan from running. For the same platform, the scan may work if you set up the data source to impersonate a disabled user since SkySync will be able to access the data.The policy contains a tracking group that uses the Move action when content is classified as part of this tracking group. Note that the scan succeeded and that a tracking group was successfully assigned. However, the action failed since the account doesn't have sufficient access to move content as required by the action set for the tracking group.
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