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On This Page

Overview

The Dropbox connector in SkySync allows you to analyze, migrate, copy, and synchronize files to your Dropbox account from cloud storage repositories and on-premise network file shares. The first step is to create the Dropbox connection by providing the connection information required for SkySync to connect to the server. The connector can be created using a standard Dropbox account or a Dropbox for Business account. However, when creating a connection using a Dropbox for Business account, you must use an Administrator account. Standard accounts will return an error from the Dropbox for Business platform. For more information on using a Dropbox for Business account, please refer to the Dropbox for Business connector page.

Create Connection | SkySync Application User-Interface

1. Select Connections > Add connection.

2. Select Dropbox as the platform on the Add connection modal.

3. Enter the connection information. Reference the table below for details about each field.

4. Select Sign in with Dropbox.

5. On the Dropbox - API Request Authorization modal, enter the Email and Password required to log in to the Dropbox account and select Sign In.

6. You will see a "Connection test succeeded" message on the Add connection modal. (If you don't see this message, repeat the sign in steps above.)

7. Select Done to finish creating the connection.

Add Connection Modal - Dropbox

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Dropbox - API Request Authorization

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Connection Test Succeeded

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Features and Limitations 

Platforms all have unique features and limitations. SkySync’s transfer engine manages these differences between platforms and allows you to configure actions based on Job Policies and Behaviors. Utilize the Platform Comparison tool to see how your integration platforms may interact regarding features and limitations.

Files and Folders

Below is list of Dropbox's supported and unsupported features as well as additional file/folder restrictions.

Author Preservation

The Dropbox connector uses "per-request impersonation." This means SkySync makes requests to the platform on behalf of the account owner, not the administrator. Therefore, files created by other users will fail to upload unless the account owner mounts the shared parent folder into their Dropbox drive before uploading the file. (See https://help.dropbox.com/files-folders/add-shared-folder  for more information.) Failed uploads will be logged with a message similar to the following example: "[PermissionFailure] The account 'Joe Smith' is not authorized to perform the requested operation."

Dropbox Paper

SkySync does not support Dropbox paper. Dropbox Paper is a separate work space that stores Paper documents in your account on http://paper.dropbox.com . SkySync doesn't support have access to these documents as part of your Dropbox connection. 

How to Preserve Real Versions of Files

The Dropbox platform treats content version history differently than other cloud platforms, with each native move and rename tracked as a new version. In order to only transfer true version history, enable the Scripting option on step 6 during job creation and copy the following JSON into the scripting box:

{
"transfer": {
"versioning": {
            "preserve": "native",
            "select": "published"
        }
    }
}

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Version Limits

While Dropbox allows you to store unlimited versions, the platform restricts version downloads to 100. This means only the most recent 100 versions for a given file will be transferred to the destination. Refer to the Dropbox API Documentation for more information.  You can also find additional information in the Dropbox Forum.

Path Lengths

Dropbox does not impose restrictions for the total path length.

Segment path lengths are limited to 255 character. Segments are delimited by a forward slash (/). For example, <max 255 characters>/<max 255 characters>.

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Create Job | Dropbox Standard Account Connection

{
    "name":"Simple Job",
    "kind": "transfer",
    "transfer": {
      "transfer_type": "copy",
        "source": {
            "connection": { "id": "{{Dropbox_StandardAccount_ConnectionID}}" },
            "target": {
                "path": "/sourceFolder"
            }
        },
        "destination": {
            "connection": { "id": "{{OneDriveForBusiness_connection_destinationID}}" },
            "target": {
                "path": "/Documents/destinationFolder"
            }
        },
        "simulation_mode": false
    },
    "schedule": {
        "mode": "manual"
    },
    "stop_policy": {
        "on_success": 5,
        "on_failure": 5,
        "on_execute": 25
    },
    "category": {
      "name": "Report Category {Name}"
    }
}