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Summary

SkySync supports a user changing their own password or resetting the password of users to which they have administrative access. This is currently supported through the user interface, REST API, or the CLI.  See CLI: User and Groups for how to reset passwords using the CLI.

Password Requirements

Passwords must meet the following requirements: 

• At least 8 characters

• At least one uppercase letter (A-Z)

• At least one digit (0-9)

• At least one non-alphanumeric character (!@#$%)

• Cannot contain the username

Resetting a User's Password in the User Interface

You need to be logged in as an Administrator with all permissions in order to reset a users password.

1. Select Settings.

2. Select Users.

3. Hover on the user and click … that appears at the end of the row.

4. Select Reset Password from the menu that displays.
   

   

5. The Reset password modal appears. Type the new password in the Password and Confirm password fields.
   

   

6. Select Done.

Resetting a User's Password Through the REST API

To reset a different user's password, you must have access to administer that user's account. Replace the userID, including the curly braces, with the ID of the user for which the password is being reset.

PATCH /users/{userID}
{
	"new_password": "newPassword"
}