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Overview
The NFS connector in SkySync DryvIQ has specific permission-related requirements beyond that of the connector Identity. Additional configuration may be needed to allow SkySync DryvIQ to use of the NFS Connector.
Prepare a
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DryvIQ Manager Service account
When a SkySync Job DryvIQ scan runs, it is the SkySync DryvIQ Manager Service that is connecting to and accessing the content on the NFS platform. Therefore, the SkySync DryvIQ Manager Service needs to be running as a domain account that has the proper permissions to access the content that will be managed by SkySyncDryvIQ. For proper job function, the account requires read, write, update, and delete privileges.
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Log into SQL Server Management Studio.
Create a new database.
Set the name appropriately (for example, SkySyncDryvIQ).
Do not select an owner.
Set the recovery mode to simple.
Add the Windows Service Account User to the database.
Security > Logins > {Windows Service Account User} > properties > Server Roles > dbcreator or sysadmin
Security > Logins > {Windows Service Account User} > properties > User Mapping > SkySync DryvIQ > db_owner
Prepare Source environment
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Select Connections > Add connection.
Select Network File Share as the platform on the Add connection modal.
Enter the connection information. Reference the table below for details about each field.
Test the connection to ensure SkySync DryvIQ can connect using the information entered.
Select Done.
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Field | Description | Required |
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Display as | Enter the display name for the connection. If you will be creating multiple connections, ensure the name readily identifies the connection. The name displays in the application, and you can use it to search for the connection and filter lists. If you do not add a display name, the connection will automatically be assigned a default name. | Optional |
UNC Path | Enter the UNC path for the connector. The UNC path will be to a folder at least 1 level off the root of the server, for example: \\<server name>\<folder on server> You can also use the server IP address, for example: \\<ipaddress>\<folder on server> You can locate the information by going to Windows>Control Panel>System and Security>System. | Required |
User Name | Enter the user name for the administrator account. You should leave this field blank if you are using integrated authentication. This needs to be an account with authority to access the content you will to process. *When creating a NFS connection with a UNC Path containing unicode characters (i.e. \\test\あああ), User Name and Password are REQUIRED. | Optional* |
Password | Enter the password for the administrator account. You should eave this field blank if you are using integrated authentication. *When creating a NFS connection with a UNC Path containing unicode characters (i.e. \\test\あああ), User Name and Password are REQUIRED | Optional* |
NFS Connection Troubleshooting for Microsoft Windows
When SkySync DryvIQ is running on Microsoft Windows, there are some nuances that may affect creating an NFS connection.
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You cannot create multiple connections to the same location UNC path and multiple users when SkySync DryvIQ is running on Windows. The connection creation will fail for the second user because the SkySync application DryvIQ Platform uses an underlying Windows mechanism that requires unique names for each connection. If a connection to the same location but different user is needed, a workaround is to use the domain name in the UNC path for one connection and the IP address in the UNC path for the second connection.
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