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Overview

The Dropbox connector in SkySync DryvIQ allows you to analyze, migrate, copy, and synchronize files to your Dropbox account from cloud storage repositories and on-premise network file shares. The first step is to create the Dropbox connection by providing the connection information required for SkySync DryvIQ to connect to the server. The connector can be created using a standard Dropbox account or a Dropbox for Business account. However, when creating a connection using a Dropbox for Business account, you must use an Administrator account. Standard accounts will return an error from the Dropbox for Business platform. For more information on using a Dropbox for Business account, please refer to the Dropbox for Business connector page.


Create Connection |

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User

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Interface

  1. Select Connections > Add connection.

  2. Select Dropbox as the platform on the Add connection modal.

  3. Enter the connection information. Reference the table below for details about each field.

  4. Select Sign in with Dropbox.

  5. On the Dropbox - API Request Authorization modal, enter the Email and Password required to log in to the Dropbox account and select Sign In.

  6. You will see a "Connection test succeeded" message on the Add connection modal. (If you don't see this message, repeat the sign in steps above.)

  7. Select Done to finish creating the connection.

Add Connection Modal - Dropbox

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Field

Description

Required

Display as

Enter the display name for the connection. If you will be creating multiple connections, ensure the name readily identifies the connection. The name displays in the application, and you can use it to search for the connection and filter lists.

If you do not add a display name, the connection will automatically be named using the account owner's name. For example, Dropbox (John Doe). If it will be useful for you to reference the connection by account, you should use the default name.

Optional

Platform API Client Credentials

Required

Use the system default client credentials

Select this option to use the default SkySync DryvIQ client application.

Use custom client credentials

Select this option to use custom client credentials provided by your administrator. When selected, two additional fields will be available to enter the credentials.  

Client ID

This field displays only when you select Use Custom Client Credentials. This value will be provided by your administrator.

Optional

Client Secret

This field displays only when you select Use Custom Client Credentials. This value will be provided by your administrator.

Optional

Dropbox - API Request Authorization

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Connection Test Succeeded

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Features and Limitations 

Platforms all have unique features and limitations. SkySync’s DryvIQ’s transfer engine manages these differences between platforms and allows you to configure actions based on Job Policies and Behaviors. Utilize the Platform Comparison tool to see how your integration platforms may interact regarding features and limitations.

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The Dropbox connector uses "per-request impersonation." This means SkySync DryvIQ makes requests to the platform on behalf of the account owner, not the administrator. Therefore, files created by other users will fail to upload unless the account owner mounts the shared parent folder into their Dropbox drive before uploading the file. (See https://help.dropbox.com/files-folders/add-shared-folder  for more information.) Failed uploads will be logged with a message similar to the following example: "[PermissionFailure] The account 'Joe Smith' is not authorized to perform the requested operation."

Dropbox Paper

SkySync DryvIQ does not support Dropbox paper. Dropbox Paper is a separate work space that stores Paper documents in your account on http://paper.dropbox.com . SkySync DryvIQ doesn't support have access to these documents as part of your Dropbox connection. 

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