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Select Connections > Add connection.
Select Dropbox for Business as the platform on the Add connection modal.
Enter the connection information. Reference the table below for details about each field.
Select Sign in with Dropbox for Business.
On the Dropbox API Request Authorization modal, enter the Email and Password required to log in to the account and select Sign In. Only an Administrator account can be used for Dropbox for Business. Standard accounts will return an error from the Dropbox for Business platform.
Select Allow when prompted to authorize the connection.
You will see a "Connection test succeeded" message on the Add connection modal. (If you don't see this message, repeat the sign in and authorization steps above.)
Select Done to finish creating the connection.
Add Connection Modal - Dropbox for Business
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Field | Description | Required | ||||
|---|---|---|---|---|---|---|
Display as | Enter the display name for the connection. If you will be creating multiple connections, ensure the name readily identifies the connection. The name displays in the application, and you can use it to search for the connection and filter lists. If you do not add a display name, the connection will automatically be named, "Dropbox for Business." DryvIQ recommends that you edit the name to more readily identify the connection. | Optional | ||||
Platform API client credentials | Required | |||||
Use the system default client credentials | Select this option to use the default DryvIQ client application. | |||||
Use custom client credentials | Select this option to use custom client credentials provided by your administrator. When selected, two additional fields will be available to enter the credentials. | |||||
Client ID | This field displays only when you select Use custom client credentials. This value will be provided by your administrator. | Required when using custom credentials | ||||
Client Secret | This field displays only when you select Use custom client credentials. This value will be provided by your administrator. | Required when using custom credentials | ||||
Include unmounted folders | Indicate if you want to DryvIQ to show unmounted folders owned by the user. The default option is No, so unmounted folders do not display. If you select Yes, DryvIQ will display unmounted folders owned by the user. Only folders will display; the contents for the folders will not display.
| Optional | ||||
Dropbox API Request Authorization modal
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Allow Access to Dropbox
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Connection Test Succeeded
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Features and Limitations
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DryvIQ does not support Dropbox paper. Dropbox Paper is a separate work space that stores Paper documents in your account on http://paper.dropbox.com . DryvIQ doesn't support have access to these documents as part of your Dropbox connection.
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Segment path lengths are limited to 255 character. Segments are delimited by a forward slash (/). For example, <max 255 characters>/<max 255 characters>.
Rate Limits in Containerized Environments
The Dropbox for Business API organizes content into namespaces, which can represent a user's home folder (their personal namespace ID), a shared folder, or a team folder within a team space. The API enforces limits on concurrent operations within a namespace and will return a too_many_write_operations error if these limits are exceeded. The DryvIQ Dropbox for Business connector adheres to Dropbox's best practices to minimize the likelihood of hitting these rate limits. However, in a containerized environment (or across multiple nodes), it is important to avoid running folder mapping jobs or multiple concurrent operations within the same namespace. (For example, avoid mapping folders into subfolders of a user's drive.) The locking mechanism used to prevent concurrent operations does not function across containers, which could lead to higher instances of rate limit errors.
Shared Links
Editor access is preserved for shared links on containers only in Dropbox; shared links for files only support viewer access.
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