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Note

The contents of this article are only relevant if your SkySync license includes "SMTP Notifications". If this is included in your license this article describes how to configure SkySync to send SMTP email notifications. If this is not included in your license please contact our Customer Services or Sales Team to look into having it added


Configuring SMTP Notifications

1. Click on the Settings button in the top-right corner of the application.

2. Click on the Notifications tab.

 Steps 1-3 in visual format

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3. Change the Notification level.

More information on the different Notification levels


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    • Never - no notifications are sent

    • Always - Notifications are sent for all events

    • Only On Success - Notifications are sent for all successful job completions

    • Only On Failures - Recommended setting - Notifications are only sent in the event of a job error

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4. Configure the following input boxes:

  • From - who is the sender of the notification

  • To - recipient for the notification

  • Subject - Subject of the notification email

  • Report Header - Header for the attached report

  • Host - DNS resolvable name of the SMTP Server or IP address

  • Port - Listening port for the SMTP server

  • Use SSL - Checkbox for SSL encrypted connection

  • Requires Authentication - Checkbox for SMTP servers that require a login to accept notification message

  • User Name - Valid Username

  • Password - Password for Username

After all the values have been input, click the Test button to send a test email.

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If successful, you will receive an email message:

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 Example settings for common SMTP Servers



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Provider

GMAIL

Office 365

Host

smtp.gmail.com

smtp.office365.com

Port

587

587

Use SSL

Yes

Yes

Requires Authentication

Yes

Yes

Warning

If you are encountering issues with sending messages through Gmail, the most likely cause is that SMTP notifications have not been enabled in your GMail Settings.  Please see the following link for Gmail support on this topic: https://support.google.com/mail/answer/78775?hl=en


Please contact Portal Architects support for assistance with this article.

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