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1) Download the most current version of SkySync from the link provided by your Service Representative. This link will be sent to the contact associated with the purchased license and if you are not the contact you will need to get the link from them or contact services or support to obtain a link. (insert image of email here)
2) Unzip the folder and open the SkySync application file (depending on the security settings of the computer you may need to run the file as administrator)
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5) Once the installation is complete a screen should appear announcing this. Check the box "Launch application on exit" before clicking "Exit" to immediately launch and begin using SkySync
6) You will be prompted to enter your license key when first launching SkySync
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Note: that the database configuration is SQL Server CE and the location of the program folders are automatically selected with a typical installation. Additionally the user used by the SkySync service will always be integrated authentication by default. |
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If a different Windows User is desired for the SkySync Service then custom install will have to be selected. This is illustrated in the steps for Custom Install below, and the steps involving SQL can be skipped and just maintaining the SQL CE selection. |
Steps for Custom installation utilizing a SQL Database
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Re-iteration of specific requirements for this install and best practices ie user specific to SkySync |
Steps and Screenshots of the install process
More Information
Proxy Server, Firewall
Multi-Node Install
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Re-iteration of what is required as well as additional requirements unique to multi node |
Special Note: Always make sure all SkySync nodes are running the same software version. Failing to do so could cause complications with the database.
Installing a multiple node setup
Please follow these instructions to setup a multinode SkySync installation when connecting to a single Full SQL database or a SQL Express database.
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Before starting this process ensure that you have the User ID and password for the SQL database you will be utilizing. Additionally ensure that you have access to the location of the SQL database if it is on a different server and that servers name. This information will all be needed later during the install. As with windows it is a best practice to have a SkySync specific user for SQL and this user will need ownership rights to the SkySync database. |
1)Install the version of SQL you will be using and gather the required information mentioned above
2) Download the most current version of SkySync from the link provided by your Service Representative. This link will be sent to the contact associated with the purchased license and if you are not the contact you will need to get the link from them or contact services or support to obtain a link.
3) Unzip the folder and open the SkySync application file (depending on the security settings of the computer you may need to run the file as administrator)
4) When the Installer pops up read the License Agreement before checking the box accepting the terms.
5) Select Custom and click Next
6) Click Next
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If SkySync needs to be installed on a Driver or location different then the standard default it can be changed here, however it is advised that this remain the default unless absolutely necessary. |
7) This section configures what account the SkySync service will use to login. The default selection is "Local System Account", however it is considered a best practice to use an account specific to SkySync that is separate from the SQL connection Account. If selecting a custom account Click Validate after entering your information (Example below)
8) Click next unless utilizing a Proxy Server.
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If you are using a proxy server please read the instructions labeled Proxy Server at the end of this section before continuing. |
9) Select SQL Server from the drop down menu then fill in the necessary information.
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It is considered a best practice to utilize a SkySync Specific SQL User with Ownership rights to the SkySync Database |
10) Click Validate followed by next to complete the install process
11) You will be prompted to enter your license key when first launching SkySync
Proxy Server/Firewall
The steps and information contained in the expand discuss utilizing a proxy server or configuring a Firewall. If this information is not needed it can be skipped.
Firewall configuration for SkySync
SkySync requires HTTPS communication to "api.portalarchitects.com" during activation to verify your software license key. When SkySync starts, it will also communicate with "api.portalarchitects.com" to determine if there has been any published updates to the software.
Communication with cloud storage platforms vary, but in general requires standard web (port 80) and HTTPS (port 443) to be allowed through the firewall. There may also be specific configurations required for each individual connector. For more information on that the individual connectors support articles should be accessed though two have been provided below for your convenience.
Box.com: https://support.box.com/hc/en-us/articles/200523728-Configuring-a-Firewall-for-Box-or-Box-Sync
Proxy Server
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Editing the Config Files
We'll be editing two configuration files, opening them in your preferred text editor (as an Administrator):
<INSTALL DRIVE>:\Program Files (x86)\SkySync\skysync.exe.config
<INSTALL DRIVE>:\Program Files (x86)\SkySync\skysyncservice.exe.config
Add one following snippets, replacing your necessary values, inside the <system.net> </system.net> tags,
Using IP Address and Port:
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Using a Proxy Config Script (.pac):
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Save your edits to each file, and restart the SkySync service for them to take effect.
Restarting the SkySync Service
Open the Windows Services menu. (You can hit the left-hand Windows key and "R" keys together and type in "services.msc" in the run field.)
Right-click on the SkySync service.
Click Restart.
You're done. SkySync will now connect to your content sources via the new proxy settings.
Multi-Node Install
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When installing multiple nodes it is important that they all utilize the same software version of SkySync. Additionally SQL Enterprise, Full SQL or SQL Express is required to utilize this install method. Additionally the SQL should be installed on a separate server not containing SkySync, and it should be kept in mind that the hardware requirements for the database will increase as the number of nodes increase. If multiple Clusters are being installed it is important to install them one cluster at a time. |
1) Ensure that you have a sufficient number of activation(s) on your license key for the number of nodes you will be installing. Each node will use one activation of your license. If you are unsure about the number of activation(s) remaining on your license please contact your sales representative or Portal Architects technical support.
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SkySync
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on
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the
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first node and activate the software.
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For more information on this process follow the steps above under the heading "Steps for Custom installation utilizing a SQL Database"
3) Copy the keys folder from the first node to the desktop of the computer of every other node. The default location for the keys folder is: C:\ProgramData\PortalArchitects\Data\Keys
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4) Install SkySync on the rest of the nodes but do not launch or activate the software on the secondary nodes.
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(Ensure the option for Launch application on Exit is unchecked)
5) Stop the SkySync service on each node.
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5) Overwrite the keys folder on the secondary nodes with the copy made in step 4.
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6) Restart the SkySync service.
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7) Enter your license key on the nodes to activate the software.
Your multiple node setup should now be complete and ready for use.
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