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5) Once the installation is complete a screen should appear announcing this. Check the box "Launch application on exit" before clicking "Exit" to immediately launch and begin using SkySync

6) You will be prompted to enter your license key when first launching SkySync

Info

Note: that the database configuration is SQL Server CE and the location of the program folders are automatically selected with a typical installation. Additionally the user used by the SkySync service will always be integrated authentication by default. If a different Windows User is desired for the SkySync Service then custom install will have to be selected. This is illustrated in the steps for Custom Install below, and the steps involving SQL can be skipped and just maintaining the SQL CE selection.

6) You will be prompted to enter your license key when first launching SkySync


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Windows Defender Warning

It is possible when installing SkySync, that you will receive a message from Windows Defender blocking the install. This message can be manually bypassed by expanding the More Info.

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titleExpand for more information and image

This is not a cause for alarm and should stop happening in the near future. Some of our newer features resulted in the security system identifying us as a potential threat in their latest versions. Unfortunately we do not have a time frame for when the warning will stop occurring, but as mentioned it should not be the cause for alarm. 

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Steps for Custom installation utilizing a SQL Database

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Note

If you are using a proxy server please read the instructions labeled Proxy Server at the end of this section before continuing.

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9) Select SQL Server from the drop down menu then fill in the necessary information. 

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11) You will be prompted to enter your license key when first launching SkySync


Windows Defender Warning

It is possible when installing SkySync, that you will receive a message from Windows Defender blocking the install. This message can be manually bypassed by expanding the More Info.

Expand
titleExpand for more information and image

This is not a cause for alarm and should stop happening in the near future. Some of our newer features resulted in the security system identifying us as a potential threat in their latest versions. Unfortunately we do not have a time frame for when the warning will stop occurring, but as mentioned it should not be the cause for alarm. 

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Proxy Server/Firewall

The steps and information contained in the expand discuss utilizing a proxy server or configuring a Firewall. If this information is not needed it can be skipped. 


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titleExpand for more information

Firewall configuration for SkySync

SkySync requires HTTPS communication to "api.portalarchitects.com" during activation to verify your software license key.  When SkySync starts, it will also communicate with "api.portalarchitects.com" to determine if there has been any published updates to the software.

Communication with cloud storage platforms vary, but in general requires standard web (port 80) and HTTPS (port 443) to be allowed through the firewall. There may also be specific configurations required for each individual connector. For more information on that the individual connectors support articles should be accessed though two have been provided below for your convenience.

Proxy Server

Note

  • Know your proxy server's address or .pac file location. If you don't have this information, check with your IT or Network Administrators.

    • Proxy Address Example: http://<IP ADDRESS>:<PORT>/

    • Proxy Pac File URL Example: http://<IP ADDRESS>/<PROXY SCRIPT>.pac

    • It is required to use the IP address of the Proxy Server and not the FQDN.  

  • Have administrator access to the machine SkySync is installed on.

  • Remember: SkySync does not support more than one proxy server. If there are two or more proxy servers in a load balanced configuration simply use the IP Address of one of the Proxy Servers. 



Editing the Config Files

We'll be editing two configuration files, opening them in your preferred text editor (as an Administrator):

  1. <INSTALL DRIVE>:\Program Files (x86)\SkySync\skysync.exe.config

  2. <INSTALL DRIVE>:\Program Files (x86)\SkySync\skysyncservice.exe.config

Add one following snippets, replacing your necessary values, inside the <system.net> </system.net> tags,

Using IP Address and Port:


<system.net>
    <defaultProxy enabled = "true" useDefaultCredentials = "true">
    <proxy autoDetect="false" bypassonlocal="true" proxyaddress="http://<IP ADDRESS>:<PORT>" usesystemdefault="false" />
    </defaultProxy>
</system.net>

Using a Proxy Config Script (.pac):


<system.net>
    <defaultProxy useDefaultCredentials="true">
      <proxy usesystemdefault="False" scriptLocation="http://<IP ADDRESS>/<PROXY SCRIPT>.pac" />
    </defaultProxy>
  </system.net>

Save your edits to each file, and restart the SkySync service for them to take effect.

Restarting the SkySync Service 

  1. Open the Windows Services menu. (You can hit the left-hand Windows key and "R" keys together and type in "services.msc" in the run field.)

  2. Right-click on the SkySync service.

  3. Click Restart.

         

You're done. SkySync will now connect to your content sources via the new proxy settings.

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