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Backing up SkySync

When preparing to upgrade/reinstall/migrate a SkySync instance, it's always wise to backup your configuration files. 
This can prevent a lot of headaches and hassles later on. 

Expand
titleExpand for more information


Info
titleImportant Directories:

  • <Install Volume>:\ProgramData\PortalArchitects

  • <Install Volume>:\Program Files (x86)\SkySync

Step 1) Backup all of the files with the ".config" file extension, within "\Program Files (x86)\SkySync":

Expand
titleExpand for the complete list of config files.

  • appsettings.config

  • connections.config

  • migrate.exe.config

  • skysync.exe.config

  • skysyncservice.exe.config

Step 2) Backup the "Data" and "License" directories within "\ProgramData\PortalArchitects\".

Step 3) Once the maintenance to SkySync is complete, and both the SkySync app and services are not running, place the saved files into their respective folders.

Step 4) Restart the SkySync Service

  1. Open the Windows Services menu. (You can hit the left-hand Windows key and "R" keys together and type in "services.msc" in the run field.)

  2. Right-click on the SkySync service.

  3. Click Restart.




Single Node Upgrade

Upgrading SkySync is relatively simple and should be prompted automatically, in general you should receive a prompt to update once a month with a major release every 6 months. If you have a specific arrangement regarding your SkySync installation then your schedule may vary. If you are concerned that it has been too long since your last upgrade please contact support or our services team for assistance. 

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