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This is not a cause for alarm and should stop happening in the near future. Some of our newer features resulted in the security system identifying us as a potential threat in their latest versions. Unfortunately we do not have a time frame for when the warning will stop occurring, but as mentioned it should not be the cause for alarm.
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Multi node upgrade
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It is important to ensure that you understand how your nodes interact with each other before starting this process. If you are updating multiple clusters you will want to upgrade them separately. For example if you have 2 Clusters of 3 nodes, you will want to upgrade all 3 nodes of the first cluster, before upgrading the 3 nodes of the second cluster.Never have two different versions of SkySync connected to the samedatabaseDatabase. Periodically we will adjust the databaseSchemaschema and if two versions with different schemas are connected to the same databaseyouit can corruptthe databaseSpecific upgrade procedure must be followed Service is stopped for all nodesit. The steps below go over the specific process required to prevent this from occurring. Each cluster should be upgraded separately. |
The Cluster
The process described below pertains to the cluster being upgraded. This must occur before the steps regarding the Nodes are started.
1.Close and re-open the application on any node. You will be prompted to download the updated software installer. Select "Save for later" and download the installer. You can then copy the installer to each node, or repeat this step on each node and download separately. (Cluster)
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2. Stop the SkySync service on every node in the cluster. (Cluster) Warning if you have an application that will automatically restart services then the SkySync service will need to be disabled as opposed to simply stopped.
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The Nodes
1. Run the installer on the first node. (Node)
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Depending on the install you may be prompted to confirm some information. Example of this is the Windows User ID if the non authenticated user option is being used |
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