When preparing to upgrade a SkySync instance, we recommend the backup of important configuration files in case of corruption during the upgrade. Failure to perform this backup may result in loss of data during recovery.
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Upgrading SkySync is relatively simple and you should be prompted automatically every time you restart the user interface when there is an update pending. As a general rule we release an update about once a month with a major releases every 6 months. If you have a specific upgrade schedule regarding your SkySync installation please be aware all bugs will only be
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addressed by our support on the latest version
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When preparing to upgrade a SkySync instance, we recommend the backup of important configuration files in case of corruption during the upgrade. Failure to perform this backup may result in loss of data during recovery. |
Backing up SkySync Core Configuration Files
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The process described below pertains to the cluster being upgraded. This must occur before the steps regarding the Nodes are started.
1.Close and re-open the application on any node. You will be prompted to download the updated software installer. Select "Save for later" and download the installer. You can then copy the installer to each node, or repeat this step on each node and download separately.
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Do not run the installer until step 2 has been completed as this can result in corruption. |
2. Stop the SkySync service on every node in the cluster.
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| If you have an application that will automatically restart services then the SkySync service will need to be disabled as opposed to simply stopped. |
The Nodes
1. Run the installer on the first node.
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Depending on the install you may be prompted to confirm some information. Example of this is the Windows User ID if the non authenticated user option is being used |
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2. Restart the application to ensure connectivity to the job service.
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3. Repeat this process on every node within the cluster.