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Select Connections > Add connection.
Select Dropbox as the platform on the Add connection modal.
Enter the connection information. Reference the table below for details about each field.
Select Sign in with Dropbox.
On the Dropbox - API Request Authorization modal, enter the Email and Password required to log in to the Dropbox account and select Sign In.
You will see a "Connection test succeeded" message on the Add connection modal. (If you don't see this message, repeat the sign in steps above.)
Select Done to finish creating the connection.
Add Connection Modal - Dropbox
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Field | Description | Required |
|---|---|---|
Display as | Enter the display name for the connection. If you will be creating multiple connections, ensure the name readily identifies the connection. The name displays in the application, and you can use it to search for the connection and filter lists. If you do not add a display name, the connection will automatically be named using the account owner's name. For example, Dropbox (John Doe). If it will be useful for you to reference the connection by account, you should use the default name. | Optional |
Platform API Client Credentials | Required | |
Use the system default client credentials | Select this option to use the default DryvIQ client application. | |
Use custom client credentials | Select this option to use custom client credentials provided by your administrator. When selected, two additional fields will be available to enter the credentials. | |
Client ID | This field displays only when you select Use Custom Client Credentials. This value will be provided by your administrator. | Optional |
Client Secret | This field displays only when you select Use Custom Client Credentials. This value will be provided by your administrator. | Optional |
Dropbox - API Request Authorization
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Connection Test Succeeded
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Features and Limitations
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Below is list of Dropbox's supported and unsupported features as well as additional file/folder restrictions.
Supported | Unsupported | Other Features/Limitations |
|---|---|---|
(See How to Preserve Real Versions of Files below for additional details.) | < > \\ / : ? * \ | ~ | |
File size maximum: 50 GB or smaller | ||
Path length maximum: n/a | ||
Segment path length: 255 | ||
Maximum number of files per folder: 10,000 | ||
No trailing spaces after file extensions | ||
Author Preservation
The Dropbox connector uses "per-request impersonation." This means DryvIQ makes requests to the platform on behalf of the account owner, not the administrator. Therefore, files created by other users will fail to upload unless the account owner mounts the shared parent folder into their Dropbox drive before uploading the file. (See https://help.dropbox.com/files-folders/add-shared-folder for more information.) Failed uploads will be logged with a message similar to the following example: "[PermissionFailure] The account 'Joe Smith' is not authorized to perform the requested operation."
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The Dropbox platform treats content version history differently than other cloud platforms, with each native move and rename tracked as a new version. In order to only transfer true version history, enable the Scripting option on step 6 during job creation and copy the following JSON into the scripting box:
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| Info |
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💡 For more information about how to use Advanced Scripting, refer to the Advanced Scripting | Additional Configuration Options page. |
Version Limits
While Dropbox allows you to store unlimited versions, the platform restricts version downloads to 100. This means only the most recent 100 versions for a given file will be transferred to the destination. Refer to the Dropbox API Documentation for more information. You can also find additional information in the Dropbox Forum.
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Segment path lengths are limited to 255 character. Segments are delimited by a forward slash (/). For example, <max 255 characters>/<max 255 characters>.
Shared Links
Editor access is preserved for shared links on containers only in Dropbox; shared links for files only support viewer access.
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Create Job | Dropbox Standard Account Connection
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