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  1. Click the ellipses (…) on the end of the row in the Results grid or at the top of the file details panel.

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  2. Click Evaluate item.

  3. The evaluation modal displays and lists all entity types that were identified for the file. It also includes the confidence rating for each entity.

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  4. Click Done to close the modal.

Retrying Items

The Assignment status column displays the processing status for each item (Pending, Action needed, Failed, Processing, or Complete). You can select any items in the list and flag them to be reprocessed in the next scan.

  1. Click the box in front of the files that you want to retry. A check mark displays in the box to indicate the file has been selected.

  2. Click the Process selected items link that displays at the top of the page (next to the total item count).

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  3. The items will be flagged for retry the next time the policy runs. The Assignment status will display as “Failed” until the next policy run completes and a new status is assigned. If the policy is set to run on a schedule, this will occur at the next scheduled time. If the policy is not scheduled, you will need to manually trigger a scan.

Exporting the Results Report

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