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Restrictions

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titleRestrictions
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Info

Many of these restrictions can be found in the Sharefile article https://support.citrix.com/article/CTX208280


Note

Citrix ShareFile does not currently support SSO

Restrictions

1) While in Citrix Folders can be created however files cannot be. This means that any file found within FileShare was uploaded from a different source.

2) All File formats can be uploaded however not all of them can be previewed

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3) Folder directories use Microsoft Windows Character Limit

4) You cannot upload more than 10,000 items into an individual folder. This includes a zipped file containing 10,000 items.

5) While you can upload files up to 10GB or 100GB, depending on plan level, any upload that takes longer than 18 hours to complete will fail.

Like Windows

6) Citrix has the following unsupported

characters  < > : " / \ | ? *
  • Many of these restrictions can be found in the Sharefile article https://support.citrix.com/article/CTX208280
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    titleInstall, API, Authentication

    Installation

    This is a cloud only solution so there are no installation steps required.  

     

    API Method

    Note

    Will be updated when information is found

     

    Authentication

    Note

    Our Box connection uses Oauth 2.0

    Expand
    titleSpecial Notes

    Special Notes

    Unsupported Characters

    Like Windows Citrix has the following unsupported characters  < > : " / \ | ? *

    However in

    characters  "|*?<>\"\\/:"

    7) ShareFile does not read date time stamps and as a result the initial runs of jobs can result in unwanted duplication and overwriting of data

    8) Time modified will also not be preserved and will instead show when it was copied over. 

    9) The ShareFile User Interface does not support viewing metadata, however, metadata can be written and mapped into content being imported to ShareFile

    10) While ShareFile supports metadata it will place it in string format. This means that metadata requiring a number or integer may not be able to be exported from Sharefile.

    11) Leading periods are not allowed in file names.

    12) The Max segment length is 100 characters and the max file name length is 100 characters (96+4 char extension).


    Unsupported Characters

    In the Citrix User interface attempting to use one of these characters will not result in an error message

    but instead

    . Instead in the character simply not saving, or the unsupported character will be replaced with “–“  

    For example if I created a folder in Citrix and attempt to name it “/foldername” then it will likely turn the file into “-filename” when I save it. However if I name it “File? Name” then it will likely just be called “File Name”.

    The exception to this rule is the “ character which is changed to ‘

    as opposed to – or simply being ignored. Page TreerootConnector: ShareFile