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Select Connections > Add connection.
Select Dropbox for Business Team Folders as the platform on the Add connection modal.
Enter the connection information. Reference the table below for details about each field.
Select Sign in with Dropbox for Business Team Folders.
On the Dropbox API Request Authorization modal, enter the Email and Password required to log in to the account and select Sign In. Only an Administrator account can be used for Dropbox for Business. Standard accounts will return an error from the Dropbox for Business platform.
You will see a "Connection test succeeded" message on the Add connection modal. (If you don't see this message, repeat the sign in and authorization steps above.)
Select Done to finish creating the connection.
Add Connection Modal - Dropbox for Business Team Folders
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Use Custom Client Credentials
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Field | Description | Required | ||||
|---|---|---|---|---|---|---|
Display as | Enter the display name for the connection. If you will be creating multiple connections, ensure the name readily identifies the connection. The name displays in the application, and you can use it to search for the connection and filter lists. If you do not add a display name, the connection will automatically be named using the account owner's name. For example, Dropbox for Business Team Folders (Name). If it will be useful for you to reference the connection by account, you should use the default name. | Optional | ||||
Platform API client credentials | Required | |||||
Use the system default client credentials | Select this option to use the default DryvIQ client application. | |||||
Use custom client credentials | Select this option to use custom client credentials provided by your administrator. When selected, two additional fields will be available to enter the credentials. | |||||
Client ID | This field displays only when you select Use custom client credentials. This value will be provided by your administrator. | Required when using custom credentials | ||||
Client Secret | This field displays only when you select Use custom client credentials. This value will be provided by your administrator. | Required when using custom credentials | ||||
Include unmounted folders | Indicate if you want to DryvIQ to show unmounted folders owned by the user. The default option is No, so unmounted folders do not display. If you select Yes, DryvIQ will display unmounted folders owned by the user. Only folders will display; the contents for the folders will not display.
| Optional | ||||
Dropbox API Request Authorization modal
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Connection Test Succeeded
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Features and Limitations
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The Dropbox connector uses "per-request impersonation." This means DryvIQ makes requests to the platform on behalf of the account owner, not the administrator. Therefore, files created by other users will fail to upload unless the account owner mounts the shared parent folder into their Dropbox drive before uploading the file. (See https://help.dropbox.com/files-folders/add-shared-folder for more information.) Failed uploads will be logged with a message similar to the following example: "[PermissionFailure] The account 'Joe Smith' is not authorized to perform the requested operation."
Missing or unknown account in Dropbox
If a job is set to impersonate an invalid or unknown Dropbox user during author preservation, DryvIQ will log an error in the Job Activity report. You will see an “Unknown failure” in the job activity with an error description that reads, “Missing or unknown account in Dropbox: <email address>” (where <email address> will be the invalid account that was encountered).
Dropbox Paper
DryvIQ does not support Dropbox paper. Dropbox Paper is a separate work space that stores Paper documents in your account on http://paper.dropbox.com . DryvIQ doesn't support have access to these documents as part of your Dropbox connection.
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Permissions disinheritance is when a set of permissions are set on a parent folder, and a sub-folder "breaks" those permission rules and add new ones (by removing user access, changing the permission level, etc.). There is a known issue with permission disinheritance when Dropbox for Business Teams Folders is the source platform. When migrating content to a destination platform that supports permission disinheritance, the disinheritance may not be correctly applied. This will be addressed in a future release. Please reach out to DryvIQ Customer Support or your DryvIQ Customer Success representative if you have questions regarding this issue.
Team Folders
When DryvIQ creates new team folders, the only user who will have access to the folder is the user DryvIQ used to create the folder (the admin account the connection was created with or the user being impersonated). Additional permissions will only be applied if the migration job is copying permissions, too.
Versioning
The Dropbox platform treats content version history differently than other cloud platforms, with each native move and rename tracked as a new version. In order to only transfer true version history, enable the Scripting option on step 6 during job creation and copy the following JSON into the scripting box.
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| Info |
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For more information about how to use Advanced Scripting, refer to the Advanced Scripting | Additional Configuration Options page. |
Version Limits
While Dropbox allows you to store unlimited versions, the platform restricts version downloads to 100. This means only the most recent 100 versions for a given file will be transferred to the destination. Refer to the Dropbox API Documentation for more information. You can also find additional information in the Dropbox Forum.
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