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Create Connection | User Interface

  1. Select Connections > Add connection.

  2. Select Egnyte as the platform on the Add connection modal.

  3. Enter the connection information. Reference the table below for details about each field.

  4. Select Sign in with Egnyte.

  5. On the Egnyte log in modal, enter the e-mail address or username for the account you are using for the connection and select Continue.

  6. Enter the password for the account and select Log in

  7. Select Allow Access when prompted to authorize the connection.

  8. You will see a "Connection test succeeded" message on the Add connection modal. (If you don't see this message, repeat the sign in and authorization steps above.)

  9. Select Done to finish creating the connection. 


Add Connection Modal - Egnyte

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Field

Description

Required

Display as

Enter the display name for the connection. If you will be creating multiple connections, ensure the name readily identifies the connection. The name displays in the application, and you can use it to search for the connection and filter lists.

If you do not add a display name, the connection will automatically be named using the account owner's name. For example, Egnyte (John Doe). If it will be useful for you to reference the connection by account, you should use the default name. 

Optional

User Type

Required

Connect as standard user

Select this option to create a standard connection to access a user's files and folders. This is the default selection.

Connect as account administrator

Select this option to create an administrator connection. This requires administrator privileges and grants access to all accounts within the organization. This option is often used along with 

/wiki/spaces/S4D/pages/193691984

impersonation to simplify transferring multiple user accounts. When connected as an administrator, the first level of folders will be user names.

Domain

Enter the URL for your Egnyte account. It will look something like https://companyname.egnyte.com.

Required

Egnyte Log In 

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Grant Access to Egnyte Account

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Connection Test Succeeded

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Features and Limitations

Platforms all have unique features and limitations. DryvIQ’s transfer engine manages these differences between platforms and allows you to configure actions based on Job Policies and Behaviors. Utilize the Platform Comparison tool to see how your integration platforms may interact regarding features and limitations. 

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Below is list of Egnyte’s supported and unsupported features as well as additional file/folder restrictions. The information below the tables provides additional details about supported and unsupported features as well as best practices when using this connector. 

Supported Features (tick)

Unsupported Features (error)

Other Features/Limitations (warning)

Version preservation

File lock propagation

Invalid characters: / < > : \ | ? * +

Timestamp preservation
(See below for more information)

Mirror lock ownership

Path length maximum
(See Path Lengths below)

Author/Owner preservation

File size maximum

Segment path length: 245
(See Path Lengths below)

Account map

Restricted types

No leading periods

Group map

Tags map

No trailing periods before extensions

Permissions preservation
(See below for more information)

No leading whitespace

User impersonation

No trailing whitespace before an extension

Metadata map

No trailing whitespace after an extension

No non-printable characters

API Rate Limits

Depending on the project scope, performance may be impacted by Egnyte's rate-limiting restrictions. Prior to transferring content, DryvIQ recommends contacting Egynte (api-support@egnyte.com) to discuss increasing your API call volume by obtaining additional OAuth tokens. Requesting additional OAuth tokens will allow DryvIQ to make the required calls to Egnyte while working within their restrictions. The performance will depend on the number of additional OAuth tokens approved by Egnyte for your tenant. Please see Egnyte's documentation for further details.

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