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Connector: G Suite

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Created by Peter Ransom (Deactivated) , last modified by Josh Lambright (Deactivated) on Aug 11, 2017

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Restrictions

1. Requires admin access to a G Suite domain.

2. Files you can store in Google Drive

This is a general list provided by Google. It should not be considered a complete list of supported files.

Common Issues

Error: Synced Google Docs, made in Box, aren't viewable in Google Drive (Browser)

Cause: When a Google Doc file is created (whether in Box or Google Drive), it’s tied to that storage provider. Even though you can download the .gdoc file from box, you can’t upload that .gdoc file to Google Drive and expect to edit the file.

Fix: To address this, transferring a .gdoc file from Box to Google Drive will generate an error and appear in the sync history as an error. This error comes from Google's Drive API, and is not something we generate. Google will not allow .gdoc files to be uploaded to Google Drive thru their API.

Error: Domain cannot use apis.

Cause: API access has NOT been enabled for your G Suite Domain.

Fix: Enable API access in the Admin Console.

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