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Review Database Options

Determine which database you will use:

Initial Install

Verify Installer Properties

In some instances, Windows will flag an executable as "untrusted" and block it. If this happens with the SkySync installer, there will be issues with the installation or upgrade. Therefore, before you begin, review the installer properties to verify the correct settings.

1. Right-click on the installer and select Properties.

2. You need to verify the settings below.

   1. Read-only should not be selected.

   2. Hidden should not be selected.

   3. Unblock should be selected.
      

      

3. Click Apply to apply the changes.

4. Click OK.  

Run as Administrator

To install a new instance of SkySync, follow the steps below.

1. Place the installer in a folder on the computer's hard drive (i.e. C:\SkySync), then right-click and select Run as administrator.
   

   

2. If prompted, allow the installer to make changes to your computer.

3. Select Next on the Welcome screen.
   

   

   
   

Installation Directory

Specify Installation and Configuration directories. This can be any local path, but we recommend the following default settings.

Configure Windows Service

Configure which Windows user will run the SkySync service.

• The installer defaults to a user named "skysync" with a randomly-generated password. If you plan to re-use this account, we recommend entering your own password.

• If you already have an account to run the SkySync service, you may enter that here.
  

  

• If the entered user does not exist, it will be created as a local Windows account. (Refer to the Question screenshot below.) Select Yes to create the user.
  

  

Begin Installation

Select Next to begin installation.

Once complete, leave Launch SkySync selected and select Finish.

Welcome to SkySync Configuration Wizard

A new browser window will launch with the configuration wizard. If your browser doesn't immediately load to this screen, the SkySync service might still be starting. Your browser will continue to check until the website is started. Select Get Started.

Select Continue on the following screen.

Configure Your Database

Here, you can begin building your desired database.

• For ease of use, the Use default database option uses an embedded version of PostgreSQL.

• If you select Use a different database, you will have the option to either create your own PostgreSQL instance or deploy to SQL Server.

Use Default Database | Embedded PostgreSQL 

If you select to use the default PostgreSQL database, select Create Database to continue.

Use a Different Database | Microsoft SQL Server

If you select to use a different database, the configuration wizard will ask you to select a database provider. Select Microsoft SQL Server from the list.

After selecting a database provider, you will be prompted for connection details.

1. Add the Server name and Database name and select the Authentication.

2. Select Test Connection when complete to validate your configuration.

   1. You will see a “Connection Successful” message if the database is detected.

   2. If the database is not detected, a warning message will display to indicate that it will be created.
      

      

Use a Different Database | Microsoft SQL Server| Use Specific Credentials (Optional)

If you select Use specific credential under Authentication, you will see two additional fields: User name and Password. This allows you to enter the credential required to connect to the database.

Configure your Database | Summary

The information provided for your selected database displays. Review it to ensure it is correct. Select Create database to continue.

Use a Different Database | Hosted PostgreSQL 

If you do not use the default database, the configuration wizard will ask you to select a database provider. Select PostgreSQL from the list.

Select Hosted and enter the database information. Make sure you test the connection.

Optional Database Connection | Enter Manual Connection String

SkySync supports SQL Server and PostgreSQL databases. For complex database scenarios, SkySync allows you to supply the connection string with the applicable options and format necessary for your database environment. However, these connection strings can be modified with additional platform parameters and values. 

SQL Server Connection Strings

PostgreSQL Connection Strings

Validate Your License

After configuring your database, SkySync will ask you for your license key. Your SkySync license will be provided to you after purchase. It should look something like this: 01234567-0123-0123-0123-0123456789ab.

Select Get started.

Enter your license key and select Activate. (this button is disabled until you enter a license.) You will see a green “License Activated” message indicating the license was activated successfully. Congratulations! You've now successfully licensed SkySync.

Select Next to continue.

Validate Your License | Troubleshooting

If something goes wrong, an error message will be displayed in a box below the Activate button.

Verify your license key was entered correctly and try to activate again.

Common causes of failure include:

• Firewalls blocking port 443 for https

• Firewalls blocking access to https://api.portalarchitects.com which is the address of our license server

• SkySync not properly set up to use the corporate proxy server

  • SkySync uses the default proxy server specified for the user account under which it is executing

  • Ensure the proxy server is configured appropriately

• Additional spaces or characters added accidentally with copy/paste of the license

Validate Your License | Accept End-User License Agreement

Select Next and then Create Database. A loading screen will appear stating that your database is being configured. Once complete, you will be asked to restart SkySync.

Create an Administrator Account

Create your first SkySync global admin account now. This user is granted all permissions by default. You can add more users later and set up different permissions, groups, and functionality.

Select Get started.

Create your administrator user for SkySync. By default, this user has access to everything in the application.

• Username and Password are the only required fields.

• Username must be 4-255 characters.

• Passwords must meet the following requirements: 

  • At least 8 characters

  • At least one uppercase letter (A-Z)

  • At least one digit (0-9)

  • At least one non-alphanumeric character (!@#$%)

  • Cannot contain the username

When complete, click Next and review the settings on the following page.

If you are satisfied with your credentials, click Create.

You will then be prompted to "Restart and launch." The restart and launch may take a few seconds to process. No loading icon is present during this time, but the browser will reload once the restart is complete.

Log in with your Administrator credentials and begin using SkySync!