Restrictions
The following is a list of the restrictions with the Syncplicty connector.
1. The maximum length of any folder or file name is 260.
2. No leading or trailing spaces in folder names, file names, or file extensions.
3. Restricted characters in the file name: < > : / \ " ' | ? * . [ ] { } ( ) ! ;
Installation
This a cloud service provider but they do have the concept of "Storage Vaults". These data repositories can be hosted in the cloud or on premises.
– Syncplicity has the concept of storage vaults where the content is physically or virtually stored. Each Sync Point must be associated with a specific Storage vault and one storage vault can be set as the default for all new sync points by Syncplicity. There is no visibility for this with SkySync and is managed within the Syncplicity account.
In order to add a Syncplicity connection in SkySync, you will need to first acquire the application token, App Key, an App Secret, then grant the account you wish to use the "access content on behalf of managed users" privilege.
Acquiring the Application Token
1. Login to your Syncplicity account.
2. Click on the "Account" tab. Under "Profile", your application token may already be displayed. If not, there will be a "Create" button. Click it to generate the token. Note this token, as you will need to enter it in the SkySync application.
Granting the Access Privilege
A Syncplicity account cannot grant itself the necessary privilege. You will need to use an account other than your own. To do so, follow these steps:
1. Logout of your account, and login using a different account.
2. Click on the "admin" then "user accounts" toolbars.
3. Select your account. Then under the "Privileges" section click the "Modify" button next to "Access only own content through API."
4. Select the "Access content on behalf of managed users through API." radio button.
Obtaining a Syncplicity App Key and App Secret
1. Open an internet browser and navigate to https://developer.syncplicity.com
2. Click "Login".
3. The Syncplicity Developer Portal automatically creates your account by appending "-apidev" to the email address you used for logging into the Developer Portal. For example, logging in using the account "user@domain.com" will result in the sandbox account "user-apidev@domain.com".
4. Create a password for the account through the prompt that automatically appears.
5. Navigate to My Apps, then select "Create App".
6. Create an app name. Select the check-box to agree to the Terms of Use.
7. An App Key and App Secret will automatically generate and populate the page. Choose Apply for Production, and set the Default Scope to Read/Write in the Default Scope option and Save.
Creating a Syncplicity Connection
1. Select the Authentication Type, Enter the App Key, App Secret, and Application Token and choose what type of Syncpoint you would like SkySync to create.
2. If you wish to view all the content for users in your enterprise the "List Content for All Users in Your Enterprise" checkbox must be checked, and you must be using an admin account.
3. If using "Application Token + Storage Vault Authentication" you must Authenticate the SVA by clicking "Authenticate" button that pops up, which will ask you to enter in your admin credentials for the SVA account.
