Right-click on the installer and select Properties.
You need to verify the settings below.
Read-only should not be selected.
Hidden should not be selected.
Unblock should be selected.
Click Apply to apply the changes.
Click OK.
On This Page
SkySync is an Enterprise Content and Data Integration platform capable of managing file/data transfer and synchronize operations across a myriad of different storage management platforms at scale. It offers significant business flexibility around all aspects of Enterprise Content and Data Integration including:
Large-scale file migration
Enterprise file analysis
Classification, compliance, and actions/outcome management
Multi-system hybrid/sync
The SkySync platform is built on a pluggable, content–streaming architecture that enables highly–automated file/data transfer and synchronization capabilities for up to billions of files. File bytes stream in from one connection endpoint (defined by the administrator), across a customer owned and operated network and/or cloud service, and then stream out to a second connection endpoint. Content can also flow bidirectionally across two endpoints rather than solely from a "source" to a "destination."
SkySync is a "security–neutral" model, fully utilizing your existing infrastructure and security schema. Content and data bytes only exist in SkySync memory in chunks, which are immediately streamed from one endpoint (through SkySync) and out to another endpoint. Both incoming and outgoing bytes are transferred using the most secure protocol available for each connector. For example, SkySync will use SSL or TLS encryption along with OAuth (token–based) authorization for most cloud service connectors.
The server component of SkySync runs as a background service on at least one server. The SkySync service can also be deployed on multiple server nodes in a cluster.
SkySync utilizes an embedded PostgreSQL database as part of its standard installation process. Additional options include Microsoft SQL Server or hosted PostgreSQL. SkySync requires network connectivity with the database to function properly in all cases.
SkySync's Platform Connectors provide storage endpoint integration. Each storage connector has been carefully developed to implement all of the available security features via its native API. The connectors themselves can be deployed to execute in the context of the primary SkySync Server or in the context of one or more SkySync Remote Sites depending on the deployment model selected.
SkySync stores connection information such as the authenticated security token, URL, and UNC, and in some cases such as network file–shares, the user name and password are encrypted within the database. SkySync Connectors utilize all the default ports based on the platform's required communication protocol.
SkySync Platform | Security Whitepaper
Region Settings must be set to English (United States).
Go to Control Panel > Clock and Region.
Select Region > Administrative tab.
Select Change system locale.
Set current system local to "English (United States)"
CPU cores: 8
RAM: 32GB (minimum)
OS disk: 500GB (minimum)
OS: Windows Server 2016 or higher
If using a cloud server, the following templates are recommended:
AWS: m4.2xlarge
Azure: D8S_V3
SkySync servers should be installed in the same data center as the data repository or as close to the source as possible to reduce latency. |
CPU cores: 16
RAM: 64GB (minimum)
OS_Vol: 100GB+ SSD – redundant/fault tolerant
OS: Windows Server 2016 or higher
Data_Vol1: 1TB premium SSD
Data_Vol2: 1TB premium SSD (optional)
Software/templates: SQL Server 2016 SP1 (or higher) enterprise
If using a cloud server, the following templates are recommended:
AWS: m4.2xlarge
Azure: D8S_V3
Server/Manager and Remote Sites
Windows Server 2019
Windows Server 2016
Server/Manager and Remote Sites
Embedded PostgreSQL 10.10-2+
If you are using a PostgreSQL database, it must be configured to use English for messages.
SQL Server 2016 SP1 or higher
SkySync Platform | Scalability and Performance Whitepaper -> Database Planning and Tuning Concepts should be implemented; this includes noting the database name, instance and port number for SQL access if different than defaults.
Supported: Google Chrome
Unsupported: Mozilla Firefox, Microsoft Edge, Microsoft Internet Explorer, and Safari
Refer to SkySync Platform | Infrastructure & Hardware Considerations
Ensure your Windows firewall is disabled on your VM
Port 9090: Bi-directional communication with the SkySync server
Port 1433: Communication with SQL Server
api.portalarchitects.com for SkySync License Acquisition
API Ports for Cloud Storage Platforms
Skysync.exe
Passwords must meet the following requirements:
At least 8 characters
No more than 64 characters
At least one uppercase letter (A-Z)
At least one digit (0-9)
At least one non-alphanumeric character (!@#$%)
Cannot contain the username
English
The login screen will display in English (UK). |
SkySync is a North American Language-based software solution that supports Unicode; however, it is neither localized or internationalized. In order to support our international customer base, we recognize that support for non-English language is required. As such, we have made significant investments in developing a solution that accepts and migrates a vast majority of data for most languages. While we continue to make added investments to ensure our solution will enable the migration of non-English language files and folders, it cannot account for all idiosyncrasies/caveats.
SkySync strongly recommends leveraging the following tools:
Windows PowerShell 5.0 or later
Node.js version 14 (Node.js 12 is the lowest version SkySync supports.)
If a firewall is used, port 9090 is required to be opened to the primary SkySync server for communications to be enabled for the engine.
From the SkySync server, access to the source/destination locations should be opened for normal traffic, including http and https.
For best results for data migrations that reside on premise, SkySync servers should be installed or co-located in the same data center to reduce latency of source data access.
These are the general account best practices when running a SkySync Platform clustered install.
Create a service account (SkySync User) whose password does not expire.
Ensure you have an Admin/Power User account who has full access to both sides (Source and Destination).
Ensure you are able to get to api.portalarchitects.com from the server.
For Office 365/OneDrive for Business and Box, all users have to be provisioned.
For Office 365/OneDrive for Business, the SkySync Transfer account(s) have to be added to Site Collection Administrator of each and every user.
SkySync supports proxy server environments and utilizes the proxy settings from the underlying host Operating System; however, additional prerequisites may be necessary for a fully functional implementation. Note that proxy servers may introduce some latency in the transfer process. If a proxy is utilized, ensure that the SkySync servers have the manual proxy setup configured correctly. Proxy server environments add a layer of complexity and additional management that may impact troubleshooting, rate limiting, and overall performance.
Log in to SkySync server(s) with the SkySync Service Account.
Go to Windows Settings > Proxy Settings.
Enable the "Use a proxy server..." setting.
Update the Address and Port with the applicable proxy values.
Select Save.
Determine which database you will use:
Default Database | Embedded PostgreSQL |
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Optional | Hosted PostgreSQL |
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Optional | SQL Server |
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You can optionally create the database before running the installer. Note that SkySync requires SQL Server 2016 SP1 (or higher) standard.
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Database Option |
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If you intend to install Microsoft SQL Server, you may use the following Powershell command to skip parts of the install process.
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In some instances, Windows will flag an executable as "untrusted" and block it. If this happens with the SkySync installer, there will be issues with the installation or upgrade. Therefore, before you begin, review the installer properties to verify the correct settings.
Right-click on the installer and select Properties.
You need to verify the settings below.
Read-only should not be selected.
Hidden should not be selected.
Unblock should be selected.
Click Apply to apply the changes.
Click OK.
To install a new instance of SkySync, follow the steps below.
Place the installer in a folder on the computer's hard drive (i.e. C:\SkySync), then right-click and select Run as administrator.
If prompted, allow the installer to make changes to your computer.
Select Next on the Welcome screen.
Specify Installation and Configuration directories. This can be any local path, but we recommend the following default settings.
Configure which Windows user will run the SkySync service.
The installer defaults to a user named "skysync" with a randomly-generated password. If you plan to re-use this account, we recommend entering your own password.
If you already have an account to run the SkySync service, you may enter that here.
If the entered user does not exist, it will be created as a local Windows account. (Refer to the Question screenshot below.) Select Yes to create the user.
If you are using SQL Server with Windows Authentication, ensure that the SkySync service account is a DB Creator. (See Prepare for Installation section.) |
Select Next to begin installation.
PostgreSQL program files will be installed by default. This is intended. You may choose a different database further along in the installation process. |
Once complete, leave Launch SkySync selected and select Finish.
A new browser window will launch with the configuration wizard. If your browser doesn't immediately load to this screen, the SkySync service might still be starting. Your browser will continue to check until the website is started. Select Get Started.
Select Continue on the following screen.
Default Database | PostgreSQL |
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If you are using a PostgreSQL database, it must be configured to use English for messages. This is required for SkySync to properly deploy the server. |
Here, you can begin building your desired database.
For ease of use, the Use default database option uses an embedded version of PostgreSQL.
If you select Use a different database, you will have the option to either create your own PostgreSQL instance or deploy to SQL Server.
If you select to use the default PostgreSQL database, select Create Database to continue.
If you select to use a different database, the configuration wizard will ask you to select a database provider. Select Microsoft SQL Server from the list.
Important | Please Review SQL Server Encryption |
After selecting a database provider, you will be prompted for connection details.
Add the Server name and Database name and select the Authentication.
Select Test Connection when complete to validate your configuration.
You will see a “Connection Successful” message if the database is detected.
If the database is not detected, a warning message will display to indicate that it will be created.
If you select Use specific credential under Authentication, you will see two additional fields: User name and Password. This allows you to enter the credential required to connect to the database.
The information provided for your selected database displays. Review it to ensure it is correct. Select Create database to continue.
If you do not use the default database, the configuration wizard will ask you to select a database provider. Select PostgreSQL from the list.
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Select Hosted and enter the database information. Make sure you test the connection.
SkySync supports SQL Server and PostgreSQL databases. For complex database scenarios, SkySync allows you to supply the connection string with the applicable options and format necessary for your database environment. However, these connection strings can be modified with additional platform parameters and values.
If connectivity to the database cannot be made with default database configuration options, you may need to utilize the connection string to specify the correct parameters. For example, it is a common enterprise practice to change the default SQL Server port from 1433 to another port, requiring the use of a connection string. |
SQL Server | Integrated Authentication (Windows Authentication) |
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Server=SqlServerMachineName;Database=SkySyncV4;Integrated Security=true |
SQL Server | Use Specific Credentials (SQL Authentication) |
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Server=SqlServerMachineName;Database=SkySyncV4;User ID=SqlServerUserName;Password=MyPassword |
SQL Server | Always On - Availability Group Listener with Multi-Subnet |
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Server=tcp:AGListenerName,1433;Database=SkySyncV4;IntegratedSecurity=SSPI;MultiSubnetFailover=True |
Azure SQL DB Standard Connection |
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Server=tcp:[ServerName].database.windows.net;Database=SkySyncV4;User ID=[LoginForDb]@[ServerName];Password=MyPassword;Trusted_Connection=False;Encrypt=True |
PostgreSQL Standard Connection |
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dbProvider=npgsql,dbConnectionString=User ID=PostgreSqlUserName;Password=MyPassword;Host=ServerName;Port=5432;Database=SkySyncV4 |
After configuring your database, SkySync will ask you for your license key. Your SkySync license will be provided to you after purchase. It should look something like this: 01234567-0123-0123-0123-0123456789ab.
If you do not have your license key, please contact SkySync Support. |
Select Get started.
Enter your license key and select Activate. (this button is disabled until you enter a license.) You will see a green “License Activated” message indicating the license was activated successfully. Congratulations! You've now successfully licensed SkySync.
Select Next to continue.
If something goes wrong, an error message will be displayed in a box below the Activate button.
Verify your license key was entered correctly and try to activate again.
Common causes of failure include:
Firewalls blocking port 443 for https
Firewalls blocking access to https://api.portalarchitects.com which is the address of our license server
SkySync not properly set up to use the corporate proxy server
SkySync uses the default proxy server specified for the user account under which it is executing
Ensure the proxy server is configured appropriately
Additional spaces or characters added accidentally with copy/paste of the license
If you continue to have issues validating the license, please contact SkySync Support |
Select Next and then Create Database. A loading screen will appear stating that your database is being configured. Once complete, you will be asked to restart SkySync.
This will not restart your computer. Only the SkySync service will be restarted. |
Create your first SkySync global admin account now. This user is granted all permissions by default. You can add more users later and set up different permissions, groups, and functionality.
Select Get started.
Create your administrator user for SkySync. By default, this user has access to everything in the application.
Username and Password are the only required fields.
Username must be 4-255 characters.
Passwords must meet the following requirements:
At least 8 characters
At least one uppercase letter (A-Z)
At least one digit (0-9)
At least one non-alphanumeric character (!@#$%)
Cannot contain the username
When complete, click Next and review the settings on the following page.
If you are satisfied with your credentials, click Create.
You will then be prompted to "Restart and launch." The restart and launch may take a few seconds to process. No loading icon is present during this time, but the browser will reload once the restart is complete.
This will not restart your computer. Only the SkySync service will be restarted. |
The new installer also helps facilitate product updates. Follow the steps below to complete the upgrade process.
Stop the SkySync service on all machines in your cluster.
Place the installer in a folder on the computer's hard drive (i.e. C:\SkySync). Then, right-click and select Run as administrator.
Click Next to begin upgrading SkySync's program files.
If any database updates are required, your browser will display a "We need to update" screen. Follow the prompts to update the database.
Once complete, select Finish, and SkySync will launch.