Dropbox for Business

Dropbox for Business

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Overview

A connection is how you grant DryvIQ access to the content in your Dropbox for Business account. You will provide the connection information required for DryvIQ to connect to the platform/server. This grants DryvIQ access to the account so it can scan and analyze content according to the policies you create.

Only an Administrator account can be used for Dropbox for Business. Standard accounts will return an error from the Dropbox for Business platform.

Creating a Dropbox for Business Connection

  1. Select Content from the main menu.

  2. Verify you are on the Connections tab.

  3. Select Add connection.

  4. Select Dropbox for Business as the platform on the Add connection modal.

     

  5. Enter the connection information. See Connection Authentication Options below for details about each field.

  6. Select Sign in with Dropbox for Business.

  7. In the Dropbox API Request Authorization modal, enter the Email and Password required to log in to your account, then select Sign In. (Note that the authorization will refer to “SkySync.” This is expected.)

     

  8. Select Allow when prompted to authorize the connection.

     

  9. You will see a "Connection test succeeded" message on the Add connection modal. (If you don't see this message, repeat the sign in and authorization steps above.)

  10. Select Done to finish creating the connection. 

Connection Authentication Options

Below is a list of the authentication options available to create the connection. Select the options that work best for your account and the connection you are creating.

Field

Description

Required

Field

Description

Required

Display as

Enter the display name for the connection. If you create multiple connections, ensure the name clearly identifies each connection. The name displays in the application, and you can use it to search for the connection and filter lists.

If you do not add a display name, the connection will automatically be named "Dropbox for Business." DryvIQ recommends editing the name to make the connection clearer. 

Optional

Platform API client credentials

Required

Use the system default client credentials

Select this option to use the default DryvIQ client application.



Use custom client credentials

Select this option to use custom client credentials provided by your administrator. When selected, two additional fields will be available to enter the credentials. 



Client ID

This field displays only when you select Use custom client credentials. This value will be provided by your administrator. 

Required when using custom credentials

Client Secret

This field displays only when you select Use custom client credentials. This value will be provided by your administrator. 

Required when using custom credentials

Include unmounted folders

Indicate if you want to DryvIQ to show unmounted folders owned by the user.

The default option is No, so unmounted folders do not display.

If you select Yes, DryvIQ will display unmounted folders owned by the user. Only folders will display; their contents will not.

DryvIQ will not migrate the unmounted folders if used in a job.

The DryvIQ will be slow to return folders when you include unmounted folders, due to the Dropbox API response times required to obtain this information.

Optional

Understanding the Overshared Flag

The DryvIQ Discovery Scan has a built-in “overshared” permissions flag. When the scan detects access granted to the following groups, the file will be flagged as "overshared."

  • Everyone at <org name>

 

DryvIQ Govern Version: 5.9.17
Release Date: April 3, 2026