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Note

SkySync has two levels of resetting a job:

  • Soft

    Standard Reset: Change optimization history is preserved, minimizing impact on overall job performance.

  • Hard

    Reset with Change Optimization Deletion: All change optimization history has been removed, forcing the job to recreate its change tracking database.

    • This will cause the next job run to go longer than you may expect, as directory/change information is rebuilt.

    • This may cause recopy with connectors that don't support timestamps, such as Sharefile.

    • Sometimes referred to as a "hard reset"

Step-by-step guide

1) Right-click the desired job, and choose "Reset Job"

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