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The following actions can affect your transfer usage: Resetting a job, renaming files or folders, alterations of file time stamps or changing of the file size.

If the tracking database is significantly altered or corrupted a reset of your SkySync job may be required which will in turn necessitate the building of a new tracking database. If you have moved content in the source or destination using an external method from SkySync (for example FTP) then SkySync will have to build a new tracking database. Similarly if you move content that have been synced earlier from one folder to another folder within the same destination location, SkySync will require to rebuild the tracking database.


Tip

If you run out of transfer usage or if you are near the limit you need to contact your sales representative to have your license increased.

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