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Sometimes a job may need to be reset, in order to address issues or for changes to be applied. 

Note

SkySync has two levels of resetting a job:

  • Soft:

  • Hard

    Standard Reset: Change Optimization is kept and the job is forced to go through the folder and file tree again to search for changes

    • May cause the next job to run slower though this is not guaranteed

    • Will only effect connectors that support events, Box, Huddle and Google

    • Unlikely to cause re-copy 

  • (Full) Reset with Change Optimization Deletion: All change optimization history has been removed, forcing the job to recreate its change tracking database.

    • This will cause the next job run to go longer than you may expect, as directory/change information is rebuilt.

    • This may cause recopy with connectors that don't support timestamps, such as Sharefile.

    • Sometimes referred to as a "hard reset"

    • Certain changes performed prior to the reset may not take place and may result in recopy. These changes include, deletes, renames, and moves

    • Performing this type of reset is similar to deleting and recreating the job

Step-by-step guide

1) Right-click the desired job, and choose "Reset Job"

2) Decide if you want to perform a

...

Standard or

...

Full reset.

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3) Click "Yes"