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Sometimes when starting SkySync after a monitor resolution change or if a laptop was disconnected from a docking station, only the splash screen appears and the SkySync Desktop does not appear.

 

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This is caused when the SkySync desktop appears off screen.  To get the SkySync app back on the desktop, follow these steps:

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If you launch SkySync, and it doesn't proceed past the splash screen, here's how you correct it.

1. Hover the mouse cursor over the SkySync application on the taskbar until a representation of the application appears above the SkySync Icon.

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2.

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 Right-click the app picture.

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3.

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 Choose Move. Use the arrow keys to move the application back on-screen.

 

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What Causes This?

Sometimes when starting SkySync after a monitor resolution change, or undocking a laptop from a docking station, it will cause SkySync to appear off screen.