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Note

SkySync has two levels of resetting a job:

  • Standard Reset: Change

    optimization history is preserved, minimizing impact on overall job performance.

    Optimization is kept and the job is forced to go through the folder and file tree again to search for changes

    • May cause the next job to run slower though this is not guaranteed

    • Will only effect connectors that support events, Box, Huddle and Google

    • Unlikely to cause re-copy 

  • (Full) Reset with Change Optimization Deletion: All change optimization history has been removed, forcing the job to recreate its change tracking database.

    • This will cause the next job run to go longer than you may expect, as directory/change information is rebuilt.

    • This may cause recopy with connectors that don't support timestamps, such as Sharefile.

    • Sometimes referred to as a "hard reset"

    • Certain changes performed prior to the reset may not take place and may result in recopy. These changes include, deletes, renames, and moves

    • Performing this type of reset is similar to deleting and recreating the job

Step-by-step guide

1) Right-click the desired job, and choose "Reset Job"

2) Decide if you want to perform a

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Standard or

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Full reset.

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3) Click "Yes"