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Overview

The Dropbox connector in DryvIQ allows you to analyze, migrate, copy, and synchronize files to your Dropbox account from cloud storage repositories and on-premise network file shares. The first step is to create the Dropbox connection by providing the connection information required for DryvIQ to connect to the server. The connector can be created using a standard Dropbox account or a Dropbox for Business account. However, when creating a connection using a Dropbox for Business account, you must use an Administrator account. Standard accounts will return an error from the Dropbox for Business platform. For more information on using a Dropbox for Business account, please refer to the Dropbox for Business connector page.

Creating a Connection

Expand the Manage section in the left navigation menu.
Click Connections.
Click Add connection.
Select Dropbox as the platform on the Add connection modal.
Enter the connection information. Reference the table below for details about each field.
Click Sign in with Dropbox.
On the Dropbox - API Request Authorization modal, enter the Email and Password required to log in to the Dropbox account and click Sign In.
You will see a green "Connected” message on the bottom of the modal when DryvIQ establishes connection. (If the connection fails, verify the information you entered.)
Click Done to finish creating the connection.

Add Connection Modal for Dropbox

Field	Description	Required
Display as	Enter the display name for the connection. If you will be creating multiple connections, ensure the name readily identifies the connection. The name displays in the application, and you can use it to search for the connection and filter lists. If you do not add a display name, the connection will automatically be named using the account owner's name. For example, Dropbox (John Doe). If it will be useful for you to reference the connection by account, you should use the default name.	Optional
Platform API Client Credentials		Required
Use the system default client credentials	Select this option to use the default DryvIQ client application.
Use custom client credentials	Select this option to use custom client credentials provided by your administrator. When selected, two additional fields will be available to enter the credentials.
Client ID	This field displays only when you select Use Custom Client Credentials. This value will be provided by your administrator.	Optional
Client Secret	This field displays only when you select Use Custom Client Credentials. This value will be provided by your administrator.	Optional

Dropbox Login

Features and Limitations

Platforms all have unique features and limitations. DryvIQ’s transfer engine manages these differences between platforms and allows you to configure actions based on Job Policies and Behaviors. Use the Platform Comparison tool to see how your integration platforms may interact regarding features and limitations.

Files and Folders

Below is list of Dropbox's supported and unsupported features as well as additional file/folder restrictions.

Supported	Unsupported	Other Features/Limitations
Version preservation See below for more information.	Author/Owner preservation	Invalid characters: < > \\ / : ? * \ \| ~
Timestamp preservation	File lock propagation	File size maximum: 50 GB or smaller All file uploads must be smaller than the account storage space.
	Mirror lock ownership	Path length maximum: n/a See below for more information.
	Restricted types	Segment path length: 255 See below for more information.
	Account map	Maximum number of files per folder: 10,000
	Group map	No trailing spaces after file extensions
	Permission preservation
	User impersonation
	Metadata map
	Tags map

Author Preservation

The Dropbox connector uses "per-request impersonation." This means DryvIQ makes requests to the platform on behalf of the account owner, not the administrator. Therefore, files created by other users will fail to upload unless the account owner mounts the shared parent folder into their Dropbox drive before uploading the file. (See https://help.dropbox.com/files-folders/add-shared-folder for more information.) Failed uploads will be logged with a message similar to the following example: "[PermissionFailure] The account 'Joe Smith' is not authorized to perform the requested operation."

Dropbox Paper

DryvIQ does not support Dropbox paper. Dropbox Paper is a separate work space that stores Paper documents in your account on http://paper.dropbox.com . DryvIQ doesn't support have access to these documents as part of your Dropbox connection.

How to Preserve Real Versions of Files

The Dropbox platform treats content version history differently than other cloud platforms, with each native move and rename tracked as a new version. In order to only transfer true version history, enable the Scripting option on step 6 during job creation and copy the following JSON into the scripting box:

{
"transfer": {
"versioning": {
            "preserve": "native",
            "select": "published"
        }
    }
}

Refer to Scripting to learn more.

Version Limits

While Dropbox allows you to store unlimited versions, the platform restricts version downloads to 100. This means only the most recent 100 versions for a given file will be transferred to the destination. Refer to the Dropbox API Documentation for more information. You can also find additional information in the Dropbox Forum.

Path Lengths

Dropbox does not impose restrictions for the total path length. Segment path lengths are limited to 255 character. Segments are delimited by a forward slash (/). For example, <max 255 characters>/<max 255 characters>.