Restrictions
1. The maximum length of any folder or file name is 128.
2. The maximum total length is 255.
2. No leading or trailing spaces in folder names, file names, or file extensions.
3. Restricted characters in the file name: ¦ | # { } % & t " "" ~ + / \ : * ? < > and the tab key.
4. Prevent Thicket Containers.
A) Folders Only
B) Adds an underscore to the structure otherwise we would prevent it from uploading.
5. Prevent leading tildes in Office 365 only.
6. The max file-size SkySync can upload is 2GB.
7. Support article with restricted extensions which SkySync will automatically zip.
Common Issues
Error: "The Account 'Joe User' Is Not Authorized to Perform the Requested Operation"
Cause: The account, used to create the SharePoint connector, doesn't have Site Collection access.
Fix: Update the account to have Site Collector access. How to Manage administrators for a site collection.
Authentication
Variable – Basic, Forms, NTLM, Kerberos, SSO
1. SSO – Okta, All with O365
2. On prem – Okta and ADFS
3. O365 - All SSO
Special Notes
Additional information regarding potential restrictions and nuances to the connector
Additional articles about his connector
Please contact Portal Architects support for assistance with this article.