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Installer Logs

Installer logs are located in C:\Users\{{User}}\AppData\Local\Temp\bitrock_installer.txt.

Application/System Logs

The default location for the DryvIQ application logs is C:\ProgramData\SkySync\v4\Logs\Log.txt.

Job Logs

The default location for the DryvIQ job logs is C:\ProgramData\SkySync\v4\Logs\Log{{job_id}}.txt.

In each job log, you will find the job's configuration.

{"Date":"2018-10-09 03:19:54.9811","Level":"Info","Name":"TransferExecutor","Message":"TransferOptions: {\"source\":{\"connection\":{\"id\":\"d7406bf94fc3435591812ec61f969710\",\"name\":\"\\\\\\\\Win-XXXX\\\\nfs1\",\"platform\":{\"id\":\"nfs\",\"name\":\"Network File System\",\"group\":\"on-premise\",\"features\":{\"accounts\":true,\"accessed_on\":true,\"upload_details\":true,\"native_move\":{\"timestamps\":true,\"replace\":true},\"permissions\":{\"allow\":true,\"disinheritance\":true},\"hidden\":true},\"path\":{\"validation\":{\"total\":{\"max\":32767},\"prevent\":{\"trailing_periods\":true,\"trailing_whitespace_after_extension\":true},\"invalid_characters\":[\"|\",\"\\u0000\",\"\\u0001\",\"\\u0002\",\"\\u0003\",\"\\u0004\",\"\\u0005\",\"\\u0006\",\"\\u0007\",\"\\b\",\"\\t\",\"\\n\",\"\\u000b\",\"\\f\",\"\\r\",\"\\u000e\",\"\\u000f\",\"\\u0010\",\"\\u0011\",\"\\u0012\",\"\\u0013\",\"\\u0014\",\"\\u0015\",\"\\u0016\",\"\\u0017\",\"\\u0018\",\"\\u0019\",\"\\u001a\",\"\\u001b\",\"\\u001c\",\"\\u001d\",\"\\u001e\",\"\\u001f\",\"\\\"\",\"<\",\">\",\"|\",\"\\u0000\",\"\\u0001\",\"\\u0002\",\"\\u0003\",\"\\u0004\",\"\\u0005\",\"\\u0006\",\"\\u0007\",\"\\b\",\"\\t\",\"\\n\",\"\\u000b\",\"\\f\",\"\\r\",\"\\u000e\",\"\\u000f\",\"\\u0010\",\"\\u0011\",\"\\u0012\",\"\\u0013\",\"\\u0014\",\"\\u0015\",\"\\u0016\",\"\\u0017\",\"\\u0018\",\"\\u0019\",\"\\u001a\",\"\\u001b\",\"\\u001c\",\"\\u001d\",\"\\u001e\",\"\\u001f\",\":\",\"*\",\"?\",\"\\\\\",\"\/\"]}},\"type\":\"platform\"},\"auth\":\"<Content not shown>\",\"group\":false,\"load_strategy\":{\"by_path\":true,\"parent\":true,\"filter_expression\":true,\"by_type\":true},\"features\":{\"rate_limit\":-1,\"integrated_auth\":true,\"accounts\":true,\"accessed_on\":true,\"upload_details\":true,\"native_move\":{\"timestamps\":true,\"replace\":true},\"permissions\":{\"allow\":true,\"disinheritance\":true},\"hidden\":true},\"path\":{\"validation\":{\"total\":{\"max\":32767},\"prevent\":{\"trailing_periods\":true,\"trailing_whitespace_after_extension\":true},\"invalid_characters\":[\"|\",\"\\u0000\",\"\\u0001\",\"\\u0002\",\"\\u0003\",\"\\u0004\",\"\\u0005\",\"\\u0006\",\"\\u0007\",\"\\b\",\"\\t\",\"\\n\",\"\\u000b\",\"\\f\",\"\\r\",\"\\u000e\",\"\\u000f\",\"\\u0010\",\"\\u0011\",\"\\u0012\",\"\\u0013\",\"\\u0014\",\"\\u0015\",\"\\u0016\",\"\\u0017\",\"\\u0018\",\"\\u0019\",\"\\u001a\",\"\\u001b\",\"\\u001c\",\"\\u001d\",\"\\u001e\",\"\\u001f\",\"\\\"\",\"<\",\">\",\"|\",\"\\u0000\",\"\\u0001\",\"\\u0002\",\"\\u0003\",\"\\u0004\",\"\\u0005\",\"\\u0006\",\"\\u0007\",\"\\b\",\"\\t\",\"\\n\",\"\\u000b\",\"\\f\",\"\\r\",\"\\u000e\",\"\\u000f\",\"\\u0010\",\"\\u0011\",\"\\u0012\",\"\\u0013\",\"\\u0014\",\"\\u0015\",\"\\u0016\",\"\\u0017\",\"\\u0018\",\"\\u0019\",\"\\u001a\",\"\\u001b\",\"\\u001c\",\"\\u001d\",\"\\u001e\",\"\\u001f\",\":\",\"*\",\"?\",\"\\\\\",\"\/\"]}},\"allowed_types\":{\"default\":{\"item\":{\"id\":\"f\",\"caption\":\"File\",\"type\":\"item\"},\"container\":{\"id\":\"d\",\"caption\":\"Directory\",\"type\":\"container\"}},\"supported\":[{\"id\":\"d\",\"caption\":\"Directory\",\"type\":\"container\"},{\"id\":\"f\",\"caption\":\"File\",\"type\":\"item\"}],\"all\":[{\"id\":\"d\",\"caption\":\"Directory\",\"type\":\"container\"},{\"id\":\"f\",\"caption\":\"File\",\"type\":\"item\"}]},\"disabled\":false,\"type\":\"connection\"},\"target\":{}},\"destination\":{\"connection\":{\"id\":\"8f4bfc7e77b0454b9e1dccc282ba3324\",\"name\":\"Box (Joe Smith)\",\"platform\":{\"id\":\"box\",\"name\":\"Box\",\"group\":\"cloud\",\"features\":{\"accounts\":true,\"admin_mode\":true,\"versioning\":{\"allow\":true,\"promote\":true,\"delete\":true},\"upload_details\":true,\"impersonation\":{\"per_request\":true,\"rate_limit_after\":true},\"checkout\":{\"allow\":true,\"get_owner\":true,\"set_owner\":true},\"max_size\":16106127360,\"native_move\":{\"versions\":true,\"metadata\":true,\"permissions\":true,\"ownership\":true,\"timestamps\":true,\"tags\":true},\"native_copy\":{\"ownership\":true},\"permissions\":{\"allow\":true,\"links\":true},\"shared\":true,\"timestamps\":true,\"query_account\":{\"by_email\":true,\"by_name\":true,\"query_memberships\":true,\"allow\":true,\"filter\":true,\"by_id\":true,\"page\":true},\"provision_account\":{\"memberships\":true,\"allow\":true,\"deletes\":true},\"query_group\":{\"allow\":true,\"by_id\":true,\"page\":true},\"provision_group\":{\"allow\":true,\"deletes\":true},\"metadata\":{\"allow\":true,\"supports_schema\":true},\"tags\":{\"allow\":true,\"atomic_read\":true},\"api_key\":{\"client_id\":true,\"client_secret\":true,\"default\":true}},\"authorize\":{\"prompt\":{\"height\":625.0,\"width\":400.0}},\"path\":{\"validation\":{\"segment\":{\"max\":255},\"prevent\":{\"leading_whitespace\":true,\"trailing_whitespace_after_extension\":true,\"non_printable\":true},\"invalid_characters\":[\"\/\",\"\\\\\"]}},\"type\":\"platform\"},\"auth\":\"<Content not shown>\",\"group\":false,\"account\":{\"name\":\"Steve Woodward\",\"email\":\"swoodward@portalarchitects.com\",\"id\":\"197717922\",\"type\":\"account\"},\"load_strategy\":{\"by_id\":true,\"parent\":true,\"page_by_offset\":true},\"features\":{\"admin\":true,\"quota\":{\"bytes\":40692965716.0,\"quota\":1073741824000.0},\"accounts\":true,\"admin_mode\":true,\"versioning\":{\"allow\":true,\"promote\":true,\"delete\":true},\"upload_details\":true,\"impersonation\":{\"per_request\":true,\"rate_limit_after\":true},\"checkout\":{\"allow\":true,\"get_owner\":true,\"set_owner\":true},\"max_size\":16106127360,\"native_move\":{\"versions\":true,\"metadata\":true,\"permissions\":true,\"ownership\":true,\"timestamps\":true,\"tags\":true},\"native_copy\":{\"ownership\":true},\"permissions\":{\"allow\":true,\"links\":true},\"shared\":true,\"timestamps\":true,\"query_account\":{\"by_email\":true,\"by_name\":true,\"query_memberships\":true,\"allow\":true,\"filter\":true,\"by_id\":true,\"page\":true},\"provision_account\":{\"memberships\":true,\"allow\":true,\"deletes\":true},\"query_group\":{\"allow\":true,\"by_id\":true,\"page\":true},\"provision_group\":{\"allow\":true,\"deletes\":true},\"metadata\":{\"allow\":true,\"supports_schema\":true},\"tags\":{\"allow\":true,\"atomic_read\":true},\"api_key\":{\"client_id\":true,\"client_secret\":true,\"default\":true}},\"path\":{\"validation\":{\"segment\":{\"max\":255},\"prevent\":{\"leading_whitespace\":true,\"trailing_whitespace_after_extension\":true,\"non_printable\":true},\"invalid_characters\":[\"\/\",\"\\\\\"]}},\"allowed_types\":{\"supported\":[{\"id\":\"u\",\"caption\":\"User\",\"type\":\"container\"}],\"all\":[{\"id\":\"u\",\"caption\":\"User\",\"type\":\"container\"},{\"id\":\"f\",\"caption\":\"File\",\"type\":\"item\"},{\"id\":\"d\",\"caption\":\"Directory\",\"type\":\"container\"}]},\"disabled\":false,\"modified_on\":\"2018-10-09T10:19:10+00:00\",\"type\":\"connection\"},\"target\":{\"item\":{\"parent\":{\"parent\":{\"root\":true,\"name\":\"jsmith@portalarchitects.com\"},\"name\":\"MetadataImport\"},\"name\":\"LicenseTest\"}}},\"transfer_type\":\"copy\",\"batch_mode\":\"always\",\"performance\":{\"parallel_writes\":{\"max\":32}},\"type\":\"transfer\"}","TransferID":"52b6e4a99046412386f2f40372016d25","TransferName":"Test SF-54","ExecutionID":"21","JobID":"52b6e4a99046412386f2f40372016d25","ActionId":"ea1df353-662c-46d8-994c-a1faa7ce7430","ActionName":"PortalArchitects.Licensing.Services.V1.LicensingController.Activate (PortalArchitects.Licensing.Services)","RequestId":"0HLHD3SNDNA0N:00000009","RequestPath":"","ConnectionId":"0HLHD3SNDNA0N"}

Audit Level and Retention Days

You can customize the audit level for the system level and job logs, and you can set the number of days the system log is retained.

Log/Audit Level

The audit level determines the information included in the log.

error: log errors only
warn: log warnings and errors only
info: includes all basic logging, warnings and errors. This is the system default.
trace: includes all log levels. Ideal for debugging

A log Level of “info” is required for full DryvIQ Report functionality.

Set Retention Days

The retention days determines how long the system log is retained. The default value is 21 days.

Application/System Level Logging and Retention Example

POST {{url}}v1/diagnostics/logs/configuration
{
    "level": "trace",
    "retention_days": 21
}

Job Level Logging Example

POST {{url}}v1/jobs
{
    "name":"Simple Job",
    "kind": "transfer",
    "transfer": {
      "transfer_type": "copy",
      "batch_mode": "always",
      "audit_level": "info",
      "permissions": {
    		"policy": "add",
    		"failures": "exceptions"
      },
      "timestamps": true,
      "empty_containers": "create",
      "versioning": {
    		"preserve": "native",
    		"select": "latest"
     },
        "source": {
            "connection": { "id": "{{cloud_connection_source}}" },
            "target": {
                "path": "/SourceFolder"
            }
        },
        "destination": {
            "connection": { "id": "{{cloud_connection_destination}}" },
            "target": {
                "path": "/DestinationFolder"
            }
        },
        "simulation_mode": false
    },
    "schedule": {
        "mode": "manual"
    },
    "stop_policy": {
        "on_success": 5,
        "on_failure": 5,
        "on_execute": 25
    },
    "category": {
      "name": "Report | Simple Job"
    }
}

DryvIQ Migrate

Installer, Application, and Job Logs