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Overview

This option is only available for certain platforms. When enabled, it takes native file formats from the source and converts them into supported file formats on the destination. This ensures you retain the files and can access the information on the destination. If you don't enable this behavior, the file will still be transferred, but the contents of the file may not be formatted as expected. Refer to the information below to understand how native formats are handled per platform.

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Box Notes

Currently, the rendition feature is only available for Box to convert Box Notes.

Enabled: Box Notes will be transferred to other platforms as docx files.

Disabled: Box Notes will be transferred in JSON format.

Job Behavior

The job will handle Box Notes in the following way to ensure job performance.

• The first job run will pick up all box notes.

• Delta job runs use Box native event detection to identify changes. Since Box doesn’t support native event detection for Box Notes, Box Notes files will be ignored. There may be exceptions where Box reports changes to Box Notes. When this occurs, the job will pick up the changes.

• If you want to migrate updated Box Notes, you will need to perform a soft reset on the job. The job will perform a full crawl of the content, which will migrate the updated Box Notes. This is recommended at the end of a job to ensure all Box Notes updates are transferred.

Unsupported Box Notes Features

Preview images are not supported when converting Box Notes to .docx files since there is not enough information available for DryvIQ to download the image.

Edits to the .docx file on the destination are not transferred to the original Box Note on the source for sync jobs.