If you launch SkySync, and it doesn't proceed past the splash screen, here's how you correct it.
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1. Hover the mouse cursor over the SkySync application on the taskbar until a representation of the application appears above the SkySync Icon.
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2. Right-click the app picture.
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3. Choose Move. Use the arrow keys to move the application back on-screen.
What Causes This?
Sometimes when starting SkySync after a monitor resolution change, or undocking a laptop from a docking station, it will cause SkySync to appear off screen.
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Please contact Portal Architects support for assistance with this article.
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