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Sometimes a job may need to be reset, in order to address issues or for changes to be applied. 

SkySync has two levels of resetting a job:

  • Soft:
  • Hard: All change optimization history has been removed, forcing the job to recreate the change tracking database.
    • This may cause recopy with connectors that don't support timestamps, such as Sharefile.

Step-by-step guide

  1. Right-click the desired job, and choose "Reset Job"

2. Decide if you want to perform a soft or hard reset.

3. Click "Yes"

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